Comments on: How to Send the Wrong Message http://www.matteventoff.com/how-to-send-the-wrong-message.html Communications 3.0 Sun, 05 Sep 2010 06:33:40 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: William Miller http://www.matteventoff.com/how-to-send-the-wrong-message.html/comment-page-1#comment-242 William Miller Tue, 19 Jan 2010 20:43:52 +0000 http://www.matteventoff.com/?p=404#comment-242 While I agree that the perception of the message matters, and in this case significantly, I would be cautious about painting a picture of this guy that is too unfavorable. I don't know or work for him, but I can envision a scenario where the comptroller office is a bit out of control, lacking respect for decision making authority, and perhaps is a bit too chummy. Putting discipline in place and forcing respectable behavior may be a necessary course to ensure they deliver effectively on their mission. The "stand when I enter the room" might be a bit overkill, but we are not assessing the situation. I think the theme still holds, and Matt often refers to it, effective communication is about more than just talking. While I agree that the perception of the message matters, and in this case significantly, I would be cautious about painting a picture of this guy that is too unfavorable. I don’t know or work for him, but I can envision a scenario where the comptroller office is a bit out of control, lacking respect for decision making authority, and perhaps is a bit too chummy. Putting discipline in place and forcing respectable behavior may be a necessary course to ensure they deliver effectively on their mission. The “stand when I enter the room” might be a bit overkill, but we are not assessing the situation.

I think the theme still holds, and Matt often refers to it, effective communication is about more than just talking.

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