Comments on: Communicating Bad News – Seven Steps for CEO's

By: Jen Hopkins

Jen Hopkins — Fri, 29 Apr 2011 06:44:21 +0000

Great post. I guess it;s also effective to use the sandwich technique. The buns will serve as the positive side of the news and the patty will serve as the negative side of the news, just to keep it positive and not too negative. I also agree with Rachel that you just have to be prepared with a possible solution and be open with the suggestions of the members which may be better in the end. Jen Hopkins My last blog post: Alfani Shoes for women

By: Matt Eventoff

Matt Eventoff — Thu, 14 Apr 2011 19:48:42 +0000

That is a great point Rachel – thank you for contributing!

By: Rachel Darlington

Rachel Darlington — Thu, 14 Apr 2011 17:53:26 +0000

Great points, Matt. I would also add that when communicating bad news, it is best to come prepared with the solutiuon. This way the conversation can quickly move from bad news to discussion of a proactive resolution. Thanks for the post.

By: Charles Day

Charles Day — Wed, 15 Apr 2009 02:51:02 +0000

Matt

Thanks for the reference. I thought this was a great post on a subject that deserves a lot of attention, now more than ever.

A pro-active CEO and a Board/Investors who are willing to partner, will preserve long term value better than any business plan.