Monday and Tuesday were voluminous with brewing crises — one of the biggest political party switches in history, a new potential pandemic, and a decision to fly Air Force One over Ground Zero — all offered valuable, and contrasting, examples of communicating during an early stage of a crisis,... 

Susan Boyle’s performance on Britain’s Got Talent has the world abuzz and has generated name i.d. and popularity for Ms. Boyle that any politician, public figure or CEO dreams about (aside from the current President, in a good way, and Bernie Madoff, in a bad way.) Five lessons that every... 

How does a CEO communicate change that may be perceived as negative?  How does a CEO message bad news? Today found great blog posts from venture capitalist and owner of Union Square Ventures Fred Wilson, who blogs at www.AVC.com; Charles Day, who blogs at www.thelookinglass.com; and Josh Kopelmen,... 

Earlier today, Goldman Sachs CEO Lloyd Blankfein addressed the Council of Institutional Investors conference in Manhattan.  The content of the address has received fairly intense scrutiny, both positive and not so positive (including this comparison to the recent Alex Rodriguez mea culpa, courtesy of...